Redefining the
Grad Photo Experience

At Hello Grads, our mission is to redefine graduation photography by combining innovation, speed, and genuine care. We believe graduates should not have to wait weeks to relive one of the most important days of their lives, which is why we use the latest technology to deliver beautiful images while the excitement is still fresh.

We believe that graduation is never achieved alone. Behind every cap and gown is a community of parents, siblings, grandparents, friends, mentors, and classmates who have supported the journey. That is why we create opportunities to celebrate not only the graduate, but also the people who helped make their success possible.

Every student deserves to feel confident in front of the camera. Through professional lighting, personalized posing guidance, and a welcoming experience, we help every graduate look and feel their best while capturing portraits that reflect both their accomplishment and their future.

Our goal is simple: to provide schools with a modern, seamless photography experience and graduates with images they are proud to share the very same day. By raising the standard for quality, service, and delivery, we are helping every student truly Picture Your Success.

A graduation ceremony inside the UBC Chan Center

Our Story

Based in Vancouver, British Columbia, Hello Grads is led by Terence, a photographer with over 18 years of experience specializing in university graduation ceremonies, graduation portraits, and professional headshots. With a foundation rooted in timeless portraiture and years of experience capturing thousands of graduates, he combines technical precision with a passion for creating an experience that is efficient, modern, and student focused. His belief is simple: every graduate deserves to feel confident, celebrated, and proud of the images that mark one of life's biggest milestones.

Terence remains personally involved in every stage of the photography experience, from planning and logistics to image delivery and final retouching. His commitment to innovation has helped shape a new approach to graduation photography, using the latest technology to deliver exceptional quality with industry leading turnaround times while maintaining a personal touch.

Tiffany, his partner in both life and business, brings a background in Communications and plays an integral role in every event. From helping students look their best with last minute gown and tassel adjustments to ensuring ceremonies run smoothly behind the scenes, her warmth and attention to detail help every graduate feel comfortable and supported throughout the day.

Together, Terence and Tiffany founded Hello Grads with one goal: to raise the standard for graduation photography. By combining over 18 years of experience with exceptional service, rapid image delivery, and a genuine commitment to celebrating both graduates and the family and friends who helped them succeed, they are redefining what schools and students can expect from graduation photography.

Asian male facing the camera smiling while wearing a blue suit and white shirt with a grey tie
Terence Wong

Director

Asian female facing the camera while wearing a white blazer and a black top, while smiling at the camera.
Tiffany Wong

Communications Advisor

"Incredible work! Terence did several outdoor pictures for my graduation and I was very much impressed! I had trouble finding a decent photographer, and I'm so glad I found this. Quality is top notch and Terence was very enthusiastic throughout the session. Highly recommend this place!"

Kalkidan Berhanu

"Highly highly recommend - just book him!
It was so lovely working with Terrence for my family’s photoshoot. My family was a little skeptical and shy about “hiring a photographer just to take photos of us when a phone could do as well”, but they were quickly converted after the shoot started.
Terrence called me shortly after I completed the form on his website. We had a quick chat about my vision, my family and he shared his location recommendations. I appreciated that he picked up the phone, made the experience personable and was affordable. He was super communicate leading up to the shoot, and an expert at helping us relax and pose.
Got the pictures back really quickly, even with his busy schedule, and couldn’t be happier with the results. Thanks for capturing those moments and making it really special for my family!"

Haseenah Molumo

"Terence was so professional and personable through the process of having my graduation family portraits done! He had my whole family and I feeling comfortable and relaxed, while we normally are shy in front of the camera. The turnaround time was surprisingly quick, and my parents were SO happy with how the photos turned out. Would definitely recommend to have any kind of portraits or big events photographed with him!"

Crystal Lau

PRIVACY POLICY

We take the privacy and security of your photographs seriously. To protect your personal information, we partner with trusted cloud service providers that follow internationally recognized security standards. Our image delivery platform has successfully completed an independent SOC 2 Type II audit, confirming that it maintains rigorous controls for safeguarding customer data.

This independent certification verifies that comprehensive security measures are in place across the platform, including secure data storage, controlled system access, encryption, and ongoing monitoring. These standards are regularly evaluated by third party auditors to ensure that your images and personal information remain protected throughout the entire photography experience.

Security is an ongoing commitment, not a one time achievement. By working with providers that continuously maintain and improve their security practices, we are able to offer a private, reliable, and secure platform where graduates can confidently access, share, and purchase their photographs.